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Google Reviews

4.8

Based on 213 reviews

Google Reviews

4.8

Marianne Dashwood

1732559117

Great customer service both over the phone before travelling to their site and also in person when I needed some help. They were very helpful.

Ian Hayes

1730391518

I regularly use Vastern for purchasing locally grown, sustainably sourced British oak and ash. I then use this for making bespoke fitted and freestanding furniture. The quality of the timber is excellent and reliable. I usually deal with Wolf when I visit who's friendly, knowledgeable and allows time to search for the timber that fits my requirements. The company really cares about what they do, and they promote the conservation and enhancement of British woodlands which is important to me and really sets them apart!

Chris Saberi

1730238734

I went to Vastern to get a burr oak waney edge board. Their customer service was excellent, I was given a lot of help and advice to pick out the very board that met my needs to make my river table. I went back to get some planed oak for the legs/base. Thoroughly recommended!Edit Oct 2024: Visited again to get some planed oak boards for a custom lounge light. Customer service and the personal touch was still top notch!

J addison

1729862443

Was really impressed with the service at vasterns, knowledgeable, patient and thorough, my client bought three, 1st grade oak waney edge boards and Wolf was on hand to help guide us to the right choice. Top guy, top gear. Was patient and aloud us time to make decisions and think about our options.No pressure, no rush. Recommended.Look forward to getting stuck in to them.Thanks

Oliver Milne

1729752371

I used Vasterns for some ash for a kitchen job and was very pleased with the quantity to choose from, the quality of the timber and the price. The customer service was also excellent. A guy named Wolf took time to help me pick out everything I needed. Left feeling pleased with my haul of timber and will definitely be back.

Harry Llewelyn

1729239681

Brilliant service. Quality product

Ruth Harris

1727438157

Wolf was excellent today helping Steve and I select a piece of wood for a desk and sorting out getting it cut so we could move it back on our truck. Great service and really nice that he was interested in our project. Thanks so much.

A Manifesto: Our plan for the future

We've made a plan that recognises the climate emergency, and outlines the steps we're taking to improve our environmental impact.

There is a climate emergency.

Biodiversity is in crisis, and England is almost certainly in a state of deforestation.

We have a responsibility to engage with these issues.

In 2022 we joined Business declares and published the first steps of our plan.

Our plan for the future

We’ve put the climate and ecological emergency at the heart of our business strategy.
We’re measuring our waste, as well as our scope one and two emissions.
We’re reducing waste and emissions as fast as possible.
We’re producing and promoting local, low impact and long lasting building materials.
We’re encouraging employees, suppliers and customers to join our mission with creative communications. Check out our ‘Wood for the Trees’ film series.
We’re buying locally grown wood from woodlands that we know are well managed. Find out more about our Timber Purchasing policy
We’re quashing greenwashing and being transparent about our impact – good and bad. Read more on our Brimstone blog.
We’re engaging with trade and the government. Taking positive, productive and enthusiastic action. We’re part of Business Declares, the Alliance of Sustainable Building materials, and the forestry and climate change partnership.
We’re using at least 1% of our turnover to support people and projects that are helping our woodlands. We call this the 1% Woodland Tax. Find out more about the projects we support and how to apply for funding.
We will report our progress each year.

Since 1904, working with local wood has been the focus of our business. Today, that focus remains, along with a wider concern for people and our planet.

We know there are real risks to our local woodlands.

We know our wider environment is struggling.

We know we can do more to measure and reduce our carbon footprint.

So we’re taking action. Here and now.

We’re looking forward to continuing the journey, sharing our progress – and being part of a collective drive for change.

Vastern Timber’s environmental policies are an ongoing work in progress. We’re continually working to improve and move forward. We promise to be open and honest about our impact, always.