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Google Reviews

4.8

Based on 213 reviews

Google Reviews

4.8

Marianne Dashwood

1732559117

Great customer service both over the phone before travelling to their site and also in person when I needed some help. They were very helpful.

Ian Hayes

1730391518

I regularly use Vastern for purchasing locally grown, sustainably sourced British oak and ash. I then use this for making bespoke fitted and freestanding furniture. The quality of the timber is excellent and reliable. I usually deal with Wolf when I visit who's friendly, knowledgeable and allows time to search for the timber that fits my requirements. The company really cares about what they do, and they promote the conservation and enhancement of British woodlands which is important to me and really sets them apart!

Chris Saberi

1730238734

I went to Vastern to get a burr oak waney edge board. Their customer service was excellent, I was given a lot of help and advice to pick out the very board that met my needs to make my river table. I went back to get some planed oak for the legs/base. Thoroughly recommended!Edit Oct 2024: Visited again to get some planed oak boards for a custom lounge light. Customer service and the personal touch was still top notch!

J addison

1729862443

Was really impressed with the service at vasterns, knowledgeable, patient and thorough, my client bought three, 1st grade oak waney edge boards and Wolf was on hand to help guide us to the right choice. Top guy, top gear. Was patient and aloud us time to make decisions and think about our options.No pressure, no rush. Recommended.Look forward to getting stuck in to them.Thanks

Oliver Milne

1729752371

I used Vasterns for some ash for a kitchen job and was very pleased with the quantity to choose from, the quality of the timber and the price. The customer service was also excellent. A guy named Wolf took time to help me pick out everything I needed. Left feeling pleased with my haul of timber and will definitely be back.

Harry Llewelyn

1729239681

Brilliant service. Quality product

Ruth Harris

1727438157

Wolf was excellent today helping Steve and I select a piece of wood for a desk and sorting out getting it cut so we could move it back on our truck. Great service and really nice that he was interested in our project. Thanks so much.

News

September 28, 2021

Customer notice: electrical work planned for 29 Sept

Electrical infrastructure works are taking place at our Wootton Bassett site as part of ongoing work to expand our production capacity. These works require a short power outage which we expect to affect our operations for a few hours on 29 September.

We may be unable to respond to messages for a brief period, and we expect our payment process to be offline for a short time.

We appreciate your patience while these essential electrical works take place. We will do all that we can to minimise disruption and restore our usual high level of customer service as soon as we possibly can.