Google Reviews
Great customer service both over the phone before travelling to their site and also in person when I needed some help. They were very helpful.
I regularly use Vastern for purchasing locally grown, sustainably sourced British oak and ash. I then use this for making bespoke fitted and freestanding furniture. The quality of the timber is excellent and reliable. I usually deal with Wolf when I visit who's friendly, knowledgeable and allows time to search for the timber that fits my requirements. The company really cares about what they do, and they promote the conservation and enhancement of British woodlands which is important to me and really sets them apart!
I went to Vastern to get a burr oak waney edge board. Their customer service was excellent, I was given a lot of help and advice to pick out the very board that met my needs to make my river table. I went back to get some planed oak for the legs/base. Thoroughly recommended!Edit Oct 2024: Visited again to get some planed oak boards for a custom lounge light. Customer service and the personal touch was still top notch!
Was really impressed with the service at vasterns, knowledgeable, patient and thorough, my client bought three, 1st grade oak waney edge boards and Wolf was on hand to help guide us to the right choice. Top guy, top gear. Was patient and aloud us time to make decisions and think about our options.No pressure, no rush. Recommended.Look forward to getting stuck in to them.Thanks
I used Vasterns for some ash for a kitchen job and was very pleased with the quantity to choose from, the quality of the timber and the price. The customer service was also excellent. A guy named Wolf took time to help me pick out everything I needed. Left feeling pleased with my haul of timber and will definitely be back.
Brilliant service. Quality product
Wolf was excellent today helping Steve and I select a piece of wood for a desk and sorting out getting it cut so we could move it back on our truck. Great service and really nice that he was interested in our project. Thanks so much.
The Dorset Tree Shepherd Ltd. is extremely pleased to have found Vastern Timber, what an incredible place! Such vast amounts of excellent quality timber, stacked and drying. The staff are incredibly knowledgeable and helpful, thank you so much to Stefan and Wolf for providing a first class service.
Dropped in by chance recently as I ideally wanted a tactile (kiln dried) oak plank for my bathroom. Amazed at the choice from the warehouse stocked full of various sized planks and woods to chose from! The customer service was excellent, as was the smell - as well as knowing the oak I chose was responsibly sourced!I would definitely recommend anyone upgrading a table, needing a worktop, making shelves etc visiting this treasure trove for something truly unique & very affordable!